Canadian Standard Home Services Inc. (“CSHS”) is dedicated to preserving, safeguarding and protecting your right to privacy. Our online Privacy Statement sets out the details in which we will collect, disclose and otherwise manage your private and personal information.

CSHS respects your privacy and know the importance of understanding our practices with respect to gathering information from visitors to the site as well as with information gathered through contracts and with respect to the uses we make of that information.

 

Information and Uses

Privacy concerns focus on Personal Information, that is, information that could identify a specific individual such as names, addresses, e-mail addresses, and telephone numbers. If during your visit you personalize the site, complete an order form, enter a contest, or submit other information to us or through our contract agreements, you may provide us with Personal Information.  We may collect and use that Personal Information to provide you with products or services, to bill you for products and services you request, to tell you about CSHS’s products and services which we think may be of interest to you, or to communicate with you for other purposes.  For employees and contractors, Personal Information may also be used to manage and provide recourses/tools.

As explained below, we do not distribute or sell Personal Information to third parties for the purpose of allowing them to market their products and services to you; moreover, as explained in the Opt Out/Modify Information section, we will make a reasonable effort to remove your Personal Information from our database in such a way that you will not receive future communications from us, if that is your wish.  If you notify us that Personal Information previously submitted to our site or through contract is no longer accurate, we will make a reasonable effort to make appropriate corrections.  To facilitate our efforts to meet your request, it would be helpful if you could let us know the context in which you provided Personal Information, e.g in connection with enrolment of a particular product.

 

Information Placed on Your Computer

We may store some information (commonly known as a “cookie”) on your computer when you look at or use the Site. This information facilitates customizing your use of the Site and helps to avoid the need for you to re-enter your details every time you visit it. You can erase or block this information from your computer if you want to. (The ‘help’ screen in your browser or computer user manual should tell you how to do this.)

We may use third-party advertising technology to provide ads when you visit sites upon which we advertise. This technology will not process any information that can be used to personally identify you, that is it will not include your name, address, or other personal information

 

Hyperlinks

This site may have links to sites that CSHS does not own, control or maintain. We cannot be responsible for their privacy policies and practices and we make no representations or warranties about the privacy practices of those sites. Similarly, we cannot be responsible for the policies and practices of any site from which you linked to our Web site. We recommend that you check the privacy policy of other sites and contact the operator if you have concerns or questions.

 

Dissemination of Information to Third Parties

Communicating via the Internet and sending information or through contract details, products, and services to you by other means necessarily involves your Personal Information passing through or being handled by third-parties, but CSHS does not sell or distribute your Personal Information to third parties for purposes of allowing them to market their products and services to you.

We employ other companies and individuals to perform functions on our behalf. Examples include contract verification calls, deliveries, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to Personal Information needed to perform their functions, but may not use it for other purposes.

 

Opt Out/Modify Information

You can request the removal or modification of your Personal Information by sending an e-mail to the appropriate area under “Contact Us”.  We will then make a reasonable effort to accommodate your request. As previously noted, it would be helpful to let us know the context in which you provided Personal Information.

If you choose to visit our Site, your visit and any dispute over privacy is subject to this Privacy Statement and our General Terms of Use of our Site as well as contract details concerning Privacy conditions, including any limitations on damages, arbitration of disputes and application of law provisions. We reserve the right to change this statement at any time without notice.

 

Updates to this Privacy Policy

Canadian Standard Home Services Inc. reserves the right to make changes in this Privacy Policy. In the event that Canadian Standard Home Services Inc. makes a material change to this Privacy Policy, it will be posted here. We encourage you to check this page regularly since your continued use of this site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change.

 

Management of Personal Information

You can get access to your Personal Information held by Canadian Standard Home Services Inc., what Personal Information is made available to other organizations (such as affiliates, service providers, business partners), the identity of those organizations, and for what purposes these organizations will use or disclose such Personal Information by contacting the Canadian Standard Home Services Inc. Privacy Officer.

 

Contacting Canadian Standard Home Services Inc.

If you have any questions or comments about the content of this Privacy Statement or Canadian Standard Home Services Inc privacy policies and practices, please contact us at 1888-629-0806 or email privacy@canadian-standard.ca.